Paynimo / Techprocess Payment Services — distance education fees got debited twice

Address:Chennai, Tamil Nadu, 600091

I paid my bcom 3rd year distance education fees for madras university of rs 2780 from my syndicate bank a/c through paynimo/techprocess payment services. Payment got debited in the first place and it said the session got expired. On making the 2nd payment i received the payment challan. Payment got debited twice. I request you to take appropriate measures and arrange for refund as soon as possible.
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
CIN: U74200MH2005PTC192623
Sep 18, 2019
Updated by vidyavenkat99 venkat
how do i get the transaction ID
Sep 18, 2019
Updated by vidyavenkat99 venkat
I have sent a pic which clearly shows that the payment got debited twice
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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