Paynimo / Techprocess Payment Services — electricity bill not credited in jharkhand urja vitran nigam account | |
Made electricity bill payment on 04/09/19 of rs 3314. Amount has been debited from my account. But not credited in jharkhand urja vitran nigam account. Despite forwarding complaints action has not been taken. Details are mentioned below. Kindly reverse money. Reference;[protected] Date; 04/09/19 Amount; 3314 Bank; bank of baroda It is worth a very special mention that all transactions of 04/09/19 have failed. Was this information helpful? | |
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Sep 13, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, TPSL ID:[protected] Merchant ID: 4745d6f6c16e7a0783860 We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited on[protected]. With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query. Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Verified Support Sep 13, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, TPSL ID[protected] Merchant ID- 4745d6f6c16e7a0783860 Bank Reference ID:[protected] Transaction Amount: 3314.0 Transaction Date:[protected] With reference to your below mail, we wish to inform you that the status for the said transaction was reported as success and the payment for the same was released to the merchant L31809_Jharkhand Bijli Vitran Nigam Limited on[protected] . Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
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Amount debited refrence no [protected]QCNB
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