[Resolved] Paynimo / Techprocess Payment Services — Exam Fee Debited from My account but not submitted exam form

AaqibJavaid

from Mumbai, Maharashtra

Address:

Chount Waliwar Lar Ganderbal

Sir I am Aaqib Javaid Student Today I was submited my exam form of MRSSPTU university when i have trying to online payment gateway Paynimo the amount was debited from my account TR No. PRCR/[protected] but it shows paymeny failed
Now please sir Return my 1400 amount that will be yohr most kindness
Reference No. EXMRep[protected]
Thank You

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Aug 6, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference ID: [protected]
Merchant transaction ID: EXMRep[protected]
Transaction Amount: 1400.0
Transaction Date:16/08/202

We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L100164_M R S Punjab Technical University on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)