[Resolved]  Paynimo / Techprocess Payment Services — money debited but not credit my merchant account

Address:600059

Dear sir,
My name is rajish kumar my bank name axis bank and my account number is [protected] ifc code utib0002029 yesterday at 7:15pm i have made the payment of 25182.98 rs to muthut finance. From muthut finance aap. At that time i have selected tech process as payment gateway. After processing amount has been debited from my account. But it has not recived by muthut finance. Kindly resolve this issue as soon as possible. I attached bank refrence number [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 28, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

TPSL ID: [protected]
Bank Reference Number:[protected]
Merchant Reference Number: 20200220T[protected]fe3U495370
Transaction Amount: 25182.98
Transaction Date:[protected]
Merchant Name: Muthoot Finance Ltd App

With reference to your e mail the above mentioned transaction is unsuccessful and the amount of the same is refunded on[protected].

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)


www.ingenico.com | www.techprocess.co.in | www.paynimo.com | www.ebs.in
Complaint comments 

Comments

2 transactions failed my a/c no [protected] very urgent pls refund my amount to my account thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Paynimo / TechProcess Payment Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1228
    Pending
    0
    Resolved
    476
    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
    View all Paynimo / TechProcess Payment Services contact information