[Resolved] Paynimo / Techprocess Payment Services — money deducted from bank | |||
Sir, On 04/09/2019, i have tried to pay my electricity bill through techprocess payment services, the amount of rs. 735 has been deducted from my account but bill not paid. Here are the following details of the transaction: Bank name: syndicate bank Transaction date: 04/09/2019 Transaction amount: rs 735 Bank rrn no:[protected] You're requested to acknowledge the above... Was this information helpful? | |||
Oct 22, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Sep 09, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Verified Support Sep 09, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir, TPSL ID:[protected] Merchant Transaction ID: 1025d6f6f31ca5a866561 The status for the above mentioned transaction is marked as success and the payment for the same was sent to Jharkhand Bijli Vitran Nigam Limited on[protected]. Kindly therefore get in touch with Jharkhand Bijli Vitran Nigam Limited through whom you have initiated this transaction. The merchant will be able to assist you further with your query. The contact details of the merchant's customer service desk are available on the merchant's website. Regards, Customer Service Executive Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||
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