[Resolved] Paynimo / Techprocess Payment Services — muthoot failed transaction and money deducted | |||
I've made an online payment of rs 8143.50 to muthoot finance ltd on 30 oct 2018 through federal bank debit card. The amount was debited from my account, but the transaction failed I've received another message that my amount was deducted from my account and is forwarded to paynimo mutual funds I request you guys to kindly take necessary action and refund the amount Was this information helpful? | |||
May 19, 2020 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Apr 16, 2020 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||
1 Comment | |||
Comments
40%
Complaints
1228
Pending
0
Resolved
476
+91 22 6652 8600
Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24530) in the subject line so that our team can assist you.