[Resolved] Paynimo / Techprocess Payment Services — muthoot finance gold loan payment | |||
Hi, my name is j prabhu. I made a payment through tech process to muthoot finance gold loan of rupees 3529.00 on 29/11/2019. But the amount is not reflected in my gold loan account. When i contact muthoot finance they are saying that they didn't receive the payment, even after providing them with the reference id they are not able to locate my payment. I'd request you to please get in touch with the muthoot finance and get my payment cleared as they are considering me as a defaulter. My bank transaction id is [protected] from hdfc bank, this is for your reference. Any support in this matter is highly appreciated. You can contact me anytime on [protected]. Regards, Prabhu Was this information helpful? | |||
Dec 17, 2019 Complaint marked as Resolved not resolved, I have taken another action. that's y I'm checking it resolve . Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Dec 19, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir, We are not able to trace any records on the basis of given transaction id. Please provide us Techprocess transaction id to trace the record at our end. Regards, Customer Service Executive Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1228
Pending
0
Resolved
476
+91 22 6652 8600
Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
To : Ecom 00217990 Techprocess payment sermumbai MHIN
Dated on: 09/12/2019
debited amount: Rs.121
payment status: failure
TPSL ID:[protected]
Merchant Reference no:- TBC19TA609167
RE:'Query no.=[protected]
still amount cannot be refunded. please do needful.