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Paynimo / Techprocess Payment Services — My money deducted but not paid at GHMC Hyderabad property tax

Address:Hyderabad, Andhra Pradesh, 500084

Hi - On 30th April 2017, I used mobile online link for paying GHMC Hyderabad Property Tax. While paying I selected TechProcess payment services and proceeded for online payment, in Paynimo window I selected Debit card payment and paid Rs.10, 401.25. Screen was hanging and no acknowledgment received for successful payment and no acknowledgment from GHMC Hyderabad. But received Citibank SMS for money deduction and also checked in my Citibank and found money is deducted.

MCUPOS 30APR0956 Card no.: 5497XXX0XXXX4405 30APR GREATER HYDRABAD MUNIC Mumbai Ref:[protected] Ref No :- 30APR0956

If my money went to wrong account, please revert back to my account immediately.
Please help me in this regard.
My contact # +91 [protected]
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
May 02, 2017
Updated by lgurrala A person called from +91 [protected] and took OTP number which I received on my Mobile. He told money will be transferred back in few minutes but no update till now, same issue.

Please kindly reply.
May 03, 2017
Updated by lgurrala Hi - Any update? Till now no money refunded in my account. As per our discussion yesterday's, money should refund into my account immediately but nothing happened. Please look into my issue and reply asap.

-Lakshminarayan. G
May 04, 2017
Updated by lgurrala Please refund my money(Rs.10, 401.25) to any one of following accounts.

Citibank - A/C# [protected], IFSC Code: CITI0000004.

or

SBH - A/C# [protected], IFSC Code: SBHY0020880.

Please kindly refund my money.
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2 Comments

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Comments

I have made payment of Rs.1253 on 10-May-2017 be 11.29 PM through techprocess payment services towards muthoot gold loan interest, the same is not paid to the gold loan.

The amount is also not reversed yet.

Kindly assist to get the refund from the Techprocess.
Reply
I have made my property tax payment but didnt received any receipt because site was slow and my money got deducted from bank what do I doo now
PTIN [protected]
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    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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