[Resolved]  Paynimo / Techprocess Payment Services — ndmc property tax - amount deducted from bank but receipt not generated

Address:NEW DELHI, New Delhi, Delhi

This is regarding my property: - d-27, 1st & 2nd floor, new ranjit nagar, new delhi-110008. I have paid property tax (Yr.19-20) for the same to ndmc, online on 15.07.2019 via transaction id : (Protected) through paynimo/techprocess payment services / ingenico group through axis bank net banking. Payment of rs. 3621.62 (Three thousand six hundred twenty one and sixty two paise only) is debited from my account but mcd portal is not showing any receipt. After visiting ndmc twice and waiting for this long, more than 20 days with no receipt being shown at ndmc portal. Kindly get this refunded or acknowledge by mcd receipt.
Waiting for an urgent reply.
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir,

Please provide us Transaction id to trace the record at our end.

Regards,
Customer Service Executive
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Verified Support
Aug 09, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Complaint comments 

Comments

Hello sir, amount of 11356 was debited sbi bank by tech process payment services privete limited company, I want to know about that why you didn't clear my loan account after did you do that, I will compalin against you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Paynimo / TechProcess Payment Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1228
    Pending
    0
    Resolved
    476
    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
    View all Paynimo / TechProcess Payment Services contact information