[Resolved]  Paynimo / Techprocess Payment Services — payment failed at payment gateway

Address:Hyderabad, Andhra Pradesh, 500032

Done through - online. Muthootfinance.com
Date - 8.8.2018
Transaction partner - paynimo/techprocess payment services
Bank - axis bank

I had done an online transaction for above transaction id on 8.8.2018 on muthoot finance platform using paynimo/techprocess payment services.
The amount debited from my bank account, but not reflected in muthoot finance portal. I need either it should return to my account or muthoot finance portal
Regards,
Naveen reddy
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Sep 15, 2018
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Aug 09, 2018
Updated by Vantari Naveen Reddy
INB/[protected]/TECHPROCESS SOLUTIONS LTD
Verified Support
Aug 10, 2018
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Techprocess Payment Services Pvt Ltd
Complaint comments 

Comments

Sir/mam,

I have done online payment for MSEDCL Bill of Rs. 600 on 8th Aug 2018 using my Debit card through MSEDCL site via paynimo gateway system. E-receipt has not generated but the amount has been debited from my savings account.please refund my amount. Please check and do the needful at the earliest...

INB/[protected]/TECHPROCESS, already I have provided the same, but unable to trace the record means what, you people don't you know the transactions, you people only know to take the money for unnecessary transaction from all the people,

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    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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