[Resolved] Paynimo / Techprocess Payment Services — payment failed/payment failed ecom pur/ paynimo/mumbai/ mutual fund/140519/11

Gaurav Mak

from Mumbai, Maharashtra

Address:

Kacheri chauraha jhansi, Jhansi, Uttar Pradesh, 284002

Dear team
Today i have done transaction for muthoot finance for amount rs 38379.50against loan ac muthoot 1821-MWS-604
From Axis Bank through paynimo gateway Amount is debited but transaction failed.please settle soon.
Payment deduction message attach for your refrence

PLEAS SETTLE THIS TRANSACTION SOON THIS BIG AMOUNT FOR ME.I CAN'T WAIT LONG TIME

Tnx detail
(Payment failed ECOM PUR/ Paynimo/MUMBAI/ mutual fund/140519/11)

REGARDS
GAURAV MAKHIJA
MOB [protected]

+1 photos

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May 14, 2019

Complaint marked as Resolved

Mail id : [email protected] Mob: 8953468507

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

May 14, 2019

Updated by Gaurav Mak Not resolved

Verified Support

May 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Transaction ID: [protected]

The status for the above mentioned transaction is marked as success and the payment for the same was sent to Muthoot Finance Ltd App on Muthoot Finance Ltd App vide merchant reference no: 20190514T[protected]d8U365076

Kindly therefore get in touch with Muthoot Finance Ltd App through whom he has initiated this transaction.

The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)