[Resolved] Paynimo / Techprocess Payment Services — Payment not credited to Muthoot Finance

D.S. Baghel

Address:

Agra

Dear sir, today i have made a payment on paytm portal thru you (Tech process) merchant for rs 148.08 to muthoot finance (Gold loan) on 27 aug 2020 transaction id: [protected]
Order id: [protected]

You are requested to please resolve the payment query on priority basis.
Regards,
Deevan singh
M - [protected]

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Aug 13, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by D.S. Baghel Dear Sir, today i have made a payment on paytm portal thru you ( tech process) merchant for Rs 148.08 to Muthoot Finance (Gold Loan) on 27 Aug 2020 transaction Id: [protected]
Order id: [protected]

You are requested to please resolve the payment query on priority basis.
Regards,
Deevan Singh
M- [protected]

Aug 27, 2020

Updated by D.S. Baghel Kindly resolve at the earliest

Verified Support

Aug 28, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID: [protected]
Bank Reference ID: 20200827111212800110168707742449273
Merchant transaction ID:[protected]
Transaction Amount: 148.08
Transaction Date:27/08/2020

The refund for the said amount has been successfully processed and sent to the bank on 28/08/2020.

As per bank TAT, the same will be credited to your account within next 3 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)