[Resolved] Paynimo / Techprocess Payment Services — unsuccessful transaction. | |||||
1). Have made a payment to bj-jbvnl of rs., 1259/- through sbi credit card on dated 26/04/2018 for payment of my electricity bill for the month of may 2018debited from my airtel t But has not been credited to jbvnl (Jharkhand bijli vitran limited). Please look into the matter and inform me accordingly 2) i have made a payment to bj-jbvnl of rs.2, 783.00 from wallet [protected] Tnx id[protected] on dated 31/05/2018 for payment of my electricity bill for the month of may 2018. The amount is debited from my airtel money account, but has not been credited to jbvnl (Jharkhand bijli vitran limited). Please look into the matter and inform me accordingly. Thanks Yours faithfully Aparesh chandra pal Was this information helpful? | |||||
Jul 30, 2018 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Jun 27, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, TPSL ID:[protected] This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant Jharkhand Bijli Vitran Nigam Limited APP on 01.06.2018 Regards, Customer Service Techprocess Payment Services Ltd Verified Support Jun 29, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, Greetings of the Day! This is with reference to your below mail for payment not updated towards[protected] TPSL ID:[protected] Transaction amount:- 2783 /- Transaction date:-31.05.2018 We would like to inform you that we have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited APP on 01.06.2018 With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query. Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. Regards, Customer Service Techprocess Payment Services Ltd Verified Support Jun 29, 2018 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, Greetings of the Day! This is with reference to your below mail for payment not updated towards[protected] We would like to inform you that on the basis of the given details we are unable to trace any records at our end. You are therefore requested further to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query for transaction of 26th April 2018 Techprocess is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. | |||||
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