PaySense — calling my contacts and harassing them

mnkashyap

from Bengaluru, Karnataka

Address:	Pune, Maharashtra
Website:	Www.gopaysense.com

Hi,
There is one mr. Nikhil (Phn no - [protected]) who claims to be from paysense and calls randomly to my contacts. He uses very abusive language and says that the particular person has taken money from them.
They have a legal option to consider for my non payment issues. But this is the sheer harassment route they take and try to recover the money. Is there anyway to address this problem?

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Oct 14, 2019

Updated by mnkashyap The usual drama of calling my contacts has started again. This time its from this no - [protected].
When will this harassment stop from u guys? I think I need to go to the police now and lodge a formal Fir against paysense.
Local goons call the contact and use such an abusive language. They don't even have a courtesy to speak properly with a lady. Such is the harrasment level.
My registered phn no [protected] and my registered email id is [protected]@yahoo.com

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Comments

gopaysense

from Mumbai, Maharashtra

Hello,

Thank you for bringing this to our notice. We will surely investigate this & take necessary actions. Please note that we do not encourage this. Could you please help us with your registered email Id/contact number so that we can look into this. Or you may reach our support team directly on [protected]@gopaysense.com.

Regards,
Team PaySense

mnkashyap's [Complaint's author] reply, Feb 26, 2019

Hi, my registered email id is [email protected].
I have already given u the details of the person who claims to be from Paysense and calling all my contacts. Let me know what more details u need. I will be writing to banking ombudsman in next couple of days.

mnkashyap's [Complaint's author] reply, Jul 31, 2019

Hello.

This has again started. This is the last time I am bringing this to your notice. My contacts are getting now call from +919899994081.
If u can solve this then fine. Or else my next step will be to go to ombudsman. I have sufficient evidence now. I had to wait for a month to get this resolved by you but its been more than 4 months now and u people r still harassing me and my contacts.

mnkashyap

from Bengaluru, Karnataka

Hi, my registered email id is [protected]@yahoomail.com.
I have already given u the details of the person who claims to be from Paysense and calling all my contacts. Let me know what more details u need. I will be writing to banking ombudsman in next couple of days.

gopaysense

from Mumbai, Maharashtra

Hello mnkashyap,

We are unable to pull any records with the email Id mentioned by you. Please help us with your correct email Id/registered contact number so that we can assist you better. Or you reach our support team directly on [protected]@gopaysense.com

Regards,
Team PaySense

mnkashyap's [Complaint's author] reply, Mar 19, 2019

My registered email Id is [email protected] and registered phone no is 9535659474.
Bu the way this person has started calling my contacts again. Not sure how he has the access to it. If you guys take an illegal route to collect the outstanding, not sure how the company will sustain. Anyhow, if this person does not stop calling like this, I will be writing to the banking ombudsman about this. I have substantial evidence now from 7 people who can testify that they have got call from this no and he uses a very filthy language.
Please let me know if it can be resolved before I go to the ombudsman.

lavish pra

from Mumbai, Maharashtra

I have paid late payment charges 4 times but still showing as not paid.
worst response from Customer support