PaySense — Cibil score correction n unnecessary charge each day

Hi,

I have taken a loan (amount 60000) from Paysense .

Loadid-NORTHERN_ARC LOAN NA11489595

ACCOUNT[protected]
Mobile:- [protected]

Now the problem is that even I pay my Emi on time. They always update my wrong cibil score on the cibil site. My cibil score has been decreased rapidly from 820 to 698. I keep on sending mail from past 7-8 month but they don't reply at all. Moreover they have created 2 loan account with same Id on cibil site.

Not a single emi I have missed.

In this covid-19 panadamic, I needed a loan for my aunty and bank rejected saying that they can not approve my loan because overdue amount is showing in my cibil score. N now she is no more.

Who is responsible for that. Please request you to look into this matter..Im helpless here. We are normal people, can not fight with these vendor. They are killing the PPL.

Please Request you to help me.. if you want I'll submit all the documents here. I am just uploading few screenshot s please look into that.

If possible cancel their license (1st you please investigate you will come to know they charge 30% interest rate n still they tourcher the PPL like this.

Please sir/madam... please help me.