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PaySense Complaints & Reviews

1.3
Last updated May 28, 2024
Complaints 579
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Unresolved
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PaySense reviews & complaints page 3

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P
Prasad0418
from Hyderabad, Andhra Pradesh
Feb 8, 2023
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Recovery of Loan

I have given commitment to pay the amount on 8th of Feb but unfortunately my amount not arranged so i asked to pay on 15th but they are speaking abusingly. please do need full ASAP....
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Suriya Prakash 1092
from Tirunelveli, Tamil Nadu
Jan 31, 2023
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Payment

I closed maximum amount of my loan now I have only 2 months emi only just ₹ 15812 when I login in paysense portal. But if I close full loan it's showing ₹55361. How don't know how it's is came. I really shocked and tried to contact there is no single response from them...
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Vivek Nain
from Lucknow, Uttar Pradesh
Jan 26, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Wrong EMail Id mentioned and not changing

I have taken the Personal Loan of Rs.2, 58, 000 from the Paysense, where they had mentioned my wrong E-Mail Address "[protected]@gmail.com", where my correct E-Mail Address is "[protected]@gmail.com". I had asked from them to change the Email Address, since 5-Dec-2022. I am struggling to get my Email Address updated. Many Follow Ups has been done but no response from them.
As the Paysense doesn't have any Customer Care Number.
Because...
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V
vishnumegan4
from Erode, Tamil Nadu
Jan 21, 2023
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Getting harassed by loan recovery agents & life threatening

Address: Jai Villa, Dev Shakti, 49, Tilak Rd, Navyug Colony, Santacruz West, Mumbai, Maharashtra 400054

I've took a loan of 30k unable to pay my emis they starts to call my bosses n threatening me to pay. I asked for time. They saying we can't provide you time. Do what you can we need money now. & Saying we will insult you infront of your colleagues . I said about government rules but they saying we don't need to follow that we know how to recover our money. Please help can't register complaint in RBI my loan id STPLSC[protected]...
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S
Sunnysm
Jan 20, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Loan clear still staff abusing to my family.

Hi,
I took loan about in 2018 but due to covid was unable to pay my EMI on time. But now I have money hence I connected with paysense to clear the loan amount.
But while I am in coordination to get this done . Someone from pay sense tried to call some my family memeber started abusing them, dont know how they got those numbers.
If I am in coordination to pay the pending amount then why they are abusing my family .br...
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R
Rajan Deivasigamani
Jan 18, 2023
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I was suffered from scam persons by using paysense app

Some scam person contact me before 2 month and told like paysense employee and offer me loan so I'm asking 50k but that scam persons talking loan 2L by using my name and that person gave me an account details and return 1.50l to the account and loan amount will be reduced he told like that so I have refund the amount to the account now only I realized this was an scam so I can't pay emi I'm from poor family so if this problem not resolved...
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R
rkca8791
from Gorakhpur, Uttar Pradesh
Jan 15, 2023
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Fraudulently took 7000 to proceed loan

Address: India
Website: PaySens

I was urgent need of loan to settle other loan. However, paysens executive told to 1st pay 7000 then loan amount reimburse in your account and after that will be refunded with loan amount. Whatever promised as 225000+60000BT but only processed[protected]BT and took fraudulently 7000 and I involved with Abid and Rukhsar with EMI collection agent to refund they also promised because I didn't pay 1st EMI. After ensurance these guys refund...
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siddiah M manjunath
Jan 13, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Resolved

Its regarding support team not responding on time and sharing Neft details for making payments .

Address: Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Dear paysense,
Please resolve my issue I have 1 running PL as mentioned below,
Hey,

We have received a foreclosure request against your loan - STPLSC[protected]

Unbilled Principal: Rs. 487033.00
EMI Amount Due: Rs. 0.00
Pending Interest till date: Rs. 2922.00
Bounce Charges: Rs. 0.00
Foreclosure Charges: Rs. 22988.00
Total Foreclosure amount (as of today):...
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Annie Obel
Jan 3, 2023
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Commit suicide

Team,
I didnt pay the emi because of my health issue. . I will repay the amount, your agents are torturing me like anything. Though they know that as woman am staying alone. By Physical and mental torturing . If am committing suicide then you and your agents are the reason. I will pay you the amount. I am not going to run away. I didnt change my number or address. Men are coming to house and shouting .Please stop torturing me. Now...
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D
dasgokul14
from Coimbatore, Tamil Nadu
Dec 29, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Loan processed without my knowledge and scammed my documents

Address: Coimbatore

I never contacted PaySense for any loans but not sure how they logged in my application even without my signed application, and I wonder how they got my documents as well. This is really ridiculous...
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SandeepNairrr
from Bengaluru, Karnataka
Dec 26, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Loan recovery agents harassment

Hi,
I have been having relationship with paysense with 1 year and more, still date I have not missed a single EMI, but this month due to some personal problem I couldn't pay my EMI and this app's recovery agents are using my contacts and calling them and abusing...
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N
Nefertiti
from Delhi, Delhi
Dec 22, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Payment not updated on time

Address: Bangalore

I am receiving multiple calls and messages during my work hours for the EMI payment for December. I had already paid the EMI on 1st of December and shared the proof on an email and Whatsapp as well. I am still getting messages asking me to pay. I am facing harrassment as my payment is still not updated on the PaySense website/app....
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SamuSha
from Bengaluru, Karnataka
Dec 16, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Abusing and calling contacts

Paysense is worst app i took loan in 2018 and i paid of f1 loan second loan i paid certain emi in 2019 till march 2020 later due to lockdown i was jobless i tried reaching paysense customer care but could not as there was no contact details available in the app.
Now after three years they have accumulated huge interest and asking me to pay calling using abusive language and calling all my contacts and spoiling my reputation.
I...
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M
Mithun Nimbalkar
Nov 28, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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Recovery call to my Relatives and Friends

Website: www.gopaysense.com

This is regarding my loan ongoing with paysense, and i am concerned about that why my family, relatives, friends and ex colleagues are getting calls for my recovery....
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Ranjit Thakur’s
Nov 19, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Paysens agent mis behaviear

Address: Vadodara

Requested,
I want to complain about the behavior of Paysens agent. He has very bad behaviour. Let's talk abusively. Plus take out my contacts and call my relatives. My friends call circle.
The loan I had taken earlier, I have done on the first regular basis of COVID.Even after 8th emi regular paid . my company is closed. My condition is not good. You have not been able to pay the money. Plz stop calling my friends, family....
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Dileep K Nair
Nov 10, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
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PaySense Personal Loan

I have a personal loan with PaySense started in Dec 2021 and till now, all the EMIs got auto-debited on time without any bounces or delays. My EMI date is the 5th and every month it's going perfectly. There is an overdue Rs 2 showing in their mobile App since the Oct EMI and I sent a mail to their support team to clarify the same. They confirmed that the issue is due to a technical problem with their platform and will resolve it within a...
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A
Nov 9, 2022
Nov 16, 2022
This thread was updated on Nov 16, 2022
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Wrong late payment charges and penalty

Address: Mumbai

Dear sir,
I have amount in my account for 32th EMI.and i waiting to deduct my emi. Today i have received call and message for submit emi with penalty. Why I will submit late charge and Penalty.
I searching pay now option in app. But not available at app. I already submit nach auto deduction form and continues deduct my emi from my account.
Please remove late payment charge and penalty. And pay now option enable to...
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Gitanjalinaik
from pune, Maharashtra
Nov 8, 2022
May 12, 2023
This thread was updated on May 12, 2023
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Wrong information getting from Payu Finance

Address: Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

I Want to close my loan which i got fromPAYU FINANCE INDIAPRIVATE LIMITED, for the same i have requested bank account details and beneficiary details where in i can submit my loan force closure amount,

But every time i got difference details from Paysense, Previously they ask me to submit the force close amount to

BankName: Kotak Mahindra Bank
Beneficiary_Name - PAYU FINANCE INDIA PRIVATE LIMITEDbr...
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A
apandey.abhi
from New Delhi, Delhi
Nov 7, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Dedication of EMI after foreclosure payment

Address: [email protected]

I have taken a loan 8 months back from this company. Last month I have done the foreclosure payment and sent all the payment details to customers service team. I am chasing their team from last 3 weeks but didn’t getting any information, all the time they just accelerate this and says We will get back to you within 24-48 hours. There is no customer care number to talk to them.

This month on 5th November they even deducted...
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Pooja aroraa
Oct 27, 2022
Nov 3, 2022
This thread was updated on Nov 3, 2022
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Harassing and abusing by recovery agent

Very vulguar, unprofessional and abusing language used by girls in the emi recovery system name esha patil, phone no . [protected].
I took a loan but currently I am in a bad situation and i couldn't able to pay the emi due to health and financial issue . In this regard i did spoke to to Ms esha but she continously harrassing and abusing me, my family and friends .
My intention is very clear on the loan . I have taken to repay...
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