PaySense Complaints & Reviews

Address: 18, Bhawani campus Narmada road Rau, Indore Indore

Dear sir
Kripya meri madad Karen sir Maine aapki team ke sath settlement Kiya one time lekin mere HDFC Bank mein loan ID update hai fir bhi mere account se payment mines mein ja raha hai please meri madad Karen aur mujhe bank se loan ID hatane ki kripa Karen Aaj 4 din Ho Gaye sir Abhi Tak mujhe koi information nahi mili hai isliye main yah complaint kar raha hun

Dhanyvad
Ritesh
[protected]

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PaySense Customer Care

Apr 15, 2023

Verified Support

Dear Customer,

Greetings from PaySense!

We would like to inform you that we received your request on our support id and you have been assisted by our support team.

Feel free to contact us at [protected]@gopaysense.com if you have any other concerns.

Regards,
Team PaySense

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PaySense Customer Care

Apr 15, 2023

Verified Support

Dear Customer,

Greetings from PaySense!

We would like to inform you that we received your request on our support id and you have been assisted by our support team.

Feel free to contact us at [protected]@gopaysense.com if you have any other concerns.

Regards,
Team PaySense

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Hi
I have opted for personal loan from paysense had paid almost 9 emi now i wanted to peclosed my loan but no one reverting back... Its been a few days now i am frustrate now this was my mistake i took loan from paysense
if i wanted to close my personal loan what is issue in that, why you guys are not reverting

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PaySense Customer Care

Apr 6, 2023

Verified Support

We have assisted the customer and replied to him "As per the update received from our concerned team, your loan account has been settled and closure TAT is 45-60 days as per the process."

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I paid my foreclosure amount on 31st December 2022 and still, the EMI for the next 2 months (Jan'23 & Feb 23) got debited. When emailed to customer care initially they said they refunded Rs. 21k out of Rs. 26, 216 (13, 108 per EMI) and now they say you didn't upload the payment receipt in the given link hence the said amount can't be refunded which is ridiculous. We should pay the foreclosure interest and again deduct the extra amount. I...

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Address: Bolpur

All communication they bolcked.. No customer support number, edit not possible, now app is not openings after download.. Next Nirmala Sitaraman mam, Namo, amit shah ko yeh complaints vejna porega agaar yehi nahi huya toh.. With the help of News, media..

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Address: Birbhum

My email ID SET WRONG JAN bujhke.. Plus minus number se bhora email id set kiya.. Now i can't contact with them. Only communication way is mailing wo👌bhi bondh.. Email id edit bhi nahi ho raha hai, na hai koi customers care number. Really Horrible situation, foreclosure korna bohut muskil hai.. Finance ministry /PM ko yeh najor me ana chahiye.. Our fate fully on their hand.. Plz

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I have given commitment to pay the amount on 8th of Feb but unfortunately my amount not arranged so i asked to pay on 15th but they are speaking abusingly. please do need full ASAP.

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I closed maximum amount of my loan now I have only 2 months emi only just ₹ 15812 when I login in paysense portal. But if I close full loan it's showing ₹55361. How don't know how it's is came. I really shocked and tried to contact there is no single response from them

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I have taken the Personal Loan of Rs.2, 58, 000 from the Paysense, where they had mentioned my wrong E-Mail Address "[protected]@gmail.com", where my correct E-Mail Address is "[protected]@gmail.com". I had asked from them to change the Email Address, since 5-Dec-2022. I am struggling to get my Email Address updated. Many Follow Ups has been done but no response from them.
As the Paysense doesn't have any Customer Care Number.
Because of this I am not getting the my Loan statement from them.

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V

Vivek Nain

from Lucknow, Uttar Pradesh

Feb 3, 2023

I have not received any response from their's side

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Address: Jai Villa, Dev Shakti, 49, Tilak Rd, Navyug Colony, Santacruz West, Mumbai, Maharashtra 400054

I've took a loan of 30k unable to pay my emis they starts to call my bosses n threatening me to pay. I asked for time. They saying we can't provide you time. Do what you can we need money now. & Saying we will insult you infront of your colleagues . I said about government rules but they saying we don't need to follow that we know how to recover our money. Please help can't register complaint in RBI my loan id STPLSC[protected]

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Hi,
I took loan about in 2018 but due to covid was unable to pay my EMI on time. But now I have money hence I connected with paysense to clear the loan amount.
But while I am in coordination to get this done . Someone from pay sense tried to call some my family memeber started abusing them, dont know how they got those numbers.
If I am in coordination to pay the pending amount then why they are abusing my family .
If it's legal team what they where doing till the time, when I approached them to know the process of clearance since tht time they started troubling my family members .

Thanks, .
Deepak Mandhare

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Sunnysm

Jan 28, 2023

Issue has not been resolved please don't mark as resolved

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Some scam person contact me before 2 month and told like paysense employee and offer me loan so I'm asking 50k but that scam persons talking loan 2L by using my name and that person gave me an account details and return 1.50l to the account and loan amount will be reduced he told like that so I have refund the amount to the account now only I realized this was an scam so I can't pay emi I'm from poor family so if this problem not resolved I have a plan to suicide with my family.

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Address: India

Website: PaySens

I was urgent need of loan to settle other loan. However, paysens executive told to 1st pay 7000 then loan amount reimburse in your account and after that will be refunded with loan amount. Whatever promised as 225000+60000BT but only processed[protected]BT and took fraudulently 7000 and I involved with Abid and Rukhsar with EMI collection agent to refund they also promised because I didn't pay 1st EMI. After ensurance these guys refund...

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Address: Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Dear paysense,
Please resolve my issue I have 1 running PL as mentioned below,
Hey,

We have received a foreclosure request against your loan - STPLSC[protected]

Unbilled Principal: Rs. 487033.00
EMI Amount Due: Rs. 0.00
Pending Interest till date: Rs. 2922.00
Bounce Charges: Rs. 0.00
Foreclosure Charges: Rs. 22988.00
Total Foreclosure amount (as of today):...

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Team,
I didnt pay the emi because of my health issue. . I will repay the amount, your agents are torturing me like anything. Though they know that as woman am staying alone. By Physical and mental torturing . If am committing suicide then you and your agents are the reason. I will pay you the amount. I am not going to run away. I didnt change my number or address. Men are coming to house and shouting .Please stop torturing me. Now I got mild attack and admitted in the hospital.

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Address: Coimbatore

I never contacted PaySense for any loans but not sure how they logged in my application even without my signed application, and I wonder how they got my documents as well. This is really ridiculous

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PaySense Customer Care

Jan 2, 2023

Verified Support

Hi Das Gokul,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Hi,
I have been having relationship with paysense with 1 year and more, still date I have not missed a single EMI, but this month due to some personal problem I couldn't pay my EMI and this app's recovery agents are using my contacts and calling them and abusing

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PaySense Customer Care

Dec 27, 2022

Verified Support

Hi Sandeep Nair,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Address: Bangalore

I am receiving multiple calls and messages during my work hours for the EMI payment for December. I had already paid the EMI on 1st of December and shared the proof on an email and Whatsapp as well. I am still getting messages asking me to pay. I am facing harrassment as my payment is still not updated on the PaySense website/app.

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PaySense Customer Care

Dec 27, 2022

Verified Support

Hi Nefertiti,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Paysense is worst app i took loan in 2018 and i paid of f1 loan second loan i paid certain emi in 2019 till march 2020 later due to lockdown i was jobless i tried reaching paysense customer care but could not as there was no contact details available in the app.
Now after three years they have accumulated huge interest and asking me to pay calling using abusive language and calling all my contacts and spoiling my reputation.
I cant pay a single rupee to them for their worst act.
Please look into this.
Thanks

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PaySense Customer Care

Dec 27, 2022

Verified Support

Hi Samusha,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Website: www.gopaysense.com

This is regarding my loan ongoing with paysense, and i am concerned about that why my family, relatives, friends and ex colleagues are getting calls for my recovery.

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PaySense Customer Care

Dec 1, 2022

Verified Support

Hi Mithun Nimbalkar,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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PaySense Customer Care

Dec 2, 2022

Verified Support

Hi Mithun Nimbalkar,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Address: Vadodara

Requested,
I want to complain about the behavior of Paysens agent. He has very bad behaviour. Let's talk abusively. Plus take out my contacts and call my relatives. My friends call circle.
The loan I had taken earlier, I have done on the first regular basis of COVID.Even after 8th emi regular paid . my company is closed. My condition is not good. You have not been able to pay the money. Plz stop calling my friends, family.
Give me some time for loan close

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PaySense Customer Care

Nov 21, 2022

Verified Support

Hi Ranjit,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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PaySense Customer Care

Dec 1, 2022

Verified Support

Hi Ranjit,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

PaySense Complaints & Reviews

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PaySense reviews & complaints page 3

Settlement ke dwara Maine loan close kar diya lekin bank accounts account se loan ID nahin hatai gai

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Loan closed

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2 EMI Debited even after foreclosing the loan.. Need refund URGENTLY!!!!

No response, no app response

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My email ID set wrong

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Recovery of Loan

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Payment

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Wrong EMail Id mentioned and not changing

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Getting harassed by loan recovery agents & life threatening

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Loan clear still staff abusing to my family.

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I was suffered from scam persons by using paysense app

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Fraudulently took 7000 to proceed loan

Its regarding support team not responding on time and sharing Neft details for making payments .

Commit suicide

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Loan processed without my knowledge and scammed my documents

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Loan recovery agents harassment

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Payment not updated on time

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Abusing and calling contacts

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Recovery call to my Relatives and Friends

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Paysens agent mis behaviear

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PaySense Complaints & Reviews

File a complaint to PaySense

PaySense reviews & complaints page 3

Settlement ke dwara Maine loan close kar diya lekin bank accounts account se loan ID nahin hatai gai

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Loan closed

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2 EMI Debited even after foreclosing the loan.. Need refund URGENTLY!!!!

No response, no app response

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My email ID set wrong

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Recovery of Loan

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Payment

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Wrong EMail Id mentioned and not changing

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Getting harassed by loan recovery agents & life threatening

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Loan clear still staff abusing to my family.

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I was suffered from scam persons by using paysense app

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Fraudulently took 7000 to proceed loan

Its regarding support team not responding on time and sharing Neft details for making payments .

Commit suicide

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Loan processed without my knowledge and scammed my documents

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Loan recovery agents harassment

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Payment not updated on time

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Abusing and calling contacts

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Recovery call to my Relatives and Friends

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Paysens agent mis behaviear

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