PaySense Complaints &amp; Reviews

Address: Bolpur

All communication they bolcked.. No customer support number, edit not possible, now app is not openings after download.. Next Nirmala Sitaraman mam, Namo, amit shah ko yeh complaints vejna porega agaar yehi nahi huya toh.. With the help of News, media..

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Address: Birbhum

My email ID SET WRONG JAN bujhke.. Plus minus number se bhora email id set kiya.. Now i can't contact with them. Only communication way is mailing wo👌bhi bondh.. Email id edit bhi nahi ho raha hai, na hai koi customers care number. Really Horrible situation, foreclosure korna bohut muskil hai.. Finance ministry /PM ko yeh najor me ana chahiye.. Our fate fully on their hand.. Plz

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I have given commitment to pay the amount on 8th of Feb but unfortunately my amount not arranged so i asked to pay on 15th but they are speaking abusingly. please do need full ASAP.

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I closed maximum amount of my loan now I have only 2 months emi only just ₹ 15812 when I login in paysense portal. But if I close full loan it's showing ₹55361. How don't know how it's is came. I really shocked and tried to contact there is no single response from them

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I have taken the Personal Loan of Rs.2, 58, 000 from the Paysense, where they had mentioned my wrong E-Mail Address "[protected]@gmail.com", where my correct E-Mail Address is "[protected]@gmail.com". I had asked from them to change the Email Address, since 5-Dec-2022. I am struggling to get my Email Address updated. Many Follow Ups has been done but no response from them.
As the Paysense doesn't have any Customer Care Number.
Because of this I am not getting the my Loan statement from them.

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Vivek Nain

from Lucknow, Uttar Pradesh

Feb 3, 2023

I have not received any response from their's side

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Address: Jai Villa, Dev Shakti, 49, Tilak Rd, Navyug Colony, Santacruz West, Mumbai, Maharashtra 400054

I've took a loan of 30k unable to pay my emis they starts to call my bosses n threatening me to pay. I asked for time. They saying we can't provide you time. Do what you can we need money now. & Saying we will insult you infront of your colleagues . I said about government rules but they saying we don't need to follow that we know how to recover our money. Please help can't register complaint in RBI my loan id STPLSC[protected]

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Hi,
I took loan about in 2018 but due to covid was unable to pay my EMI on time. But now I have money hence I connected with paysense to clear the loan amount.
But while I am in coordination to get this done . Someone from pay sense tried to call some my family memeber started abusing them, dont know how they got those numbers.
If I am in coordination to pay the pending amount then why they are abusing my family .
If it's legal team what they where doing till the time, when I approached them to know the process of clearance since tht time they started troubling my family members .

Thanks, .
Deepak Mandhare

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Sunnysm

Jan 28, 2023

Issue has not been resolved please don't mark as resolved

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Some scam person contact me before 2 month and told like paysense employee and offer me loan so I'm asking 50k but that scam persons talking loan 2L by using my name and that person gave me an account details and return 1.50l to the account and loan amount will be reduced he told like that so I have refund the amount to the account now only I realized this was an scam so I can't pay emi I'm from poor family so if this problem not resolved I have a plan to suicide with my family.

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Address: India

Website: PaySens

I was urgent need of loan to settle other loan. However, paysens executive told to 1st pay 7000 then loan amount reimburse in your account and after that will be refunded with loan amount. Whatever promised as 225000+60000BT but only processed[protected]BT and took fraudulently 7000 and I involved with Abid and Rukhsar with EMI collection agent to refund they also promised because I didn't pay 1st EMI. After ensurance these guys refund...

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Address: Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Dear paysense,
Please resolve my issue I have 1 running PL as mentioned below,
Hey,

We have received a foreclosure request against your loan - STPLSC[protected]

Unbilled Principal: Rs. 487033.00
EMI Amount Due: Rs. 0.00
Pending Interest till date: Rs. 2922.00
Bounce Charges: Rs. 0.00
Foreclosure Charges: Rs. 22988.00
Total Foreclosure amount (as of today):...

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Team,
I didnt pay the emi because of my health issue. . I will repay the amount, your agents are torturing me like anything. Though they know that as woman am staying alone. By Physical and mental torturing . If am committing suicide then you and your agents are the reason. I will pay you the amount. I am not going to run away. I didnt change my number or address. Men are coming to house and shouting .Please stop torturing me. Now I got mild attack and admitted in the hospital.

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Address: Coimbatore

I never contacted PaySense for any loans but not sure how they logged in my application even without my signed application, and I wonder how they got my documents as well. This is really ridiculous

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PaySense Customer Care

Jan 2, 2023

Verified Support

Hi Das Gokul,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Hi,
I have been having relationship with paysense with 1 year and more, still date I have not missed a single EMI, but this month due to some personal problem I couldn't pay my EMI and this app's recovery agents are using my contacts and calling them and abusing

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PaySense Customer Care

Dec 27, 2022

Verified Support

Hi Sandeep Nair,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Address: Bangalore

I am receiving multiple calls and messages during my work hours for the EMI payment for December. I had already paid the EMI on 1st of December and shared the proof on an email and Whatsapp as well. I am still getting messages asking me to pay. I am facing harrassment as my payment is still not updated on the PaySense website/app.

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PaySense Customer Care

Dec 27, 2022

Verified Support

Hi Nefertiti,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Paysense is worst app i took loan in 2018 and i paid of f1 loan second loan i paid certain emi in 2019 till march 2020 later due to lockdown i was jobless i tried reaching paysense customer care but could not as there was no contact details available in the app.
Now after three years they have accumulated huge interest and asking me to pay calling using abusive language and calling all my contacts and spoiling my reputation.
I cant pay a single rupee to them for their worst act.
Please look into this.
Thanks

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PaySense Customer Care

Dec 27, 2022

Verified Support

Hi Samusha,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Website: www.gopaysense.com

This is regarding my loan ongoing with paysense, and i am concerned about that why my family, relatives, friends and ex colleagues are getting calls for my recovery.

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PaySense Customer Care

Dec 1, 2022

Verified Support

Hi Mithun Nimbalkar,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

PaySense Customer Care

Dec 2, 2022

Verified Support

Hi Mithun Nimbalkar,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Address: Vadodara

Requested,
I want to complain about the behavior of Paysens agent. He has very bad behaviour. Let's talk abusively. Plus take out my contacts and call my relatives. My friends call circle.
The loan I had taken earlier, I have done on the first regular basis of COVID.Even after 8th emi regular paid . my company is closed. My condition is not good. You have not been able to pay the money. Plz stop calling my friends, family.
Give me some time for loan close

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PaySense Customer Care

Nov 21, 2022

Verified Support

Hi Ranjit,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

PaySense Customer Care

Dec 1, 2022

Verified Support

Hi Ranjit,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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I have a personal loan with PaySense started in Dec 2021 and till now, all the EMIs got auto-debited on time without any bounces or delays. My EMI date is the 5th and every month it's going perfectly. There is an overdue Rs 2 showing in their mobile App since the Oct EMI and I sent a mail to their support team to clarify the same. They confirmed that the issue is due to a technical problem with their platform and will resolve it within a...

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Address: Mumbai

Dear sir,
I have amount in my account for 32th EMI.and i waiting to deduct my emi. Today i have received call and message for submit emi with penalty. Why I will submit late charge and Penalty.
I searching pay now option in app. But not available at app. I already submit nach auto deduction form and continues deduct my emi from my account.
Please remove late payment charge and penalty. And pay now option enable to emi submit.
Allready Same problem faces at nov2021.
Company sending following massage Continuesly.

Please note, bec of pending dues you wont be eligible for any loans/ credit cards from any banks as this DAMAGES your CIBIL score. http://www.gopaysense.com/pay

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PaySense Customer Care

Nov 11, 2022

Verified Support

Hi Ajay,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We have forwarded your details to the concerned team & they will get in touch with you within 24 working hours.

Regards,
Team PaySense