PaySense — Loan A/C -STPLSC[protected](personal loan)


Dear RBI,
I Priyank Dimri Loan A/C -STPLSC[protected], start on 24th May 2021.
I had taken the loan with pay sense with very bad experience, your authorize agent (Deepak Sahu-[protected]) promised me the rate of interest 18%. after that i proceed my documentation, and signed the agreement online behalf of their trust. bust when my EMI started i came to see it is 22% rate of interest .
I called to agent( Deepak Sahu-[protected])and he told me sir it is 18%, when i given my statement to him, he gave me the number of Mr. Abhishek and told me you can asked them .
I called Abhishek he said no sir it is 22% i took agent on conference he said to Abhishek it should be 18%.then abhishek told me sir i can u can not close the loan before 6 months but i will take the approval for you to close it on agreement rate as per RBI guideline .now today i called him for foreclosure his behavior is changed and he rudely told me u have to give extra Chages which may be 100% of loan amount for closure .
Now i am feeling Cheated they have big communication gap with their agent. And will not suggest anyone for Pay.
So i want to close this loan ASAP without any extra cost .
Was this information helpful?
No (0)
Yes (2)
PaySense customer support has been notified about the posted complaint.
Complaint comments 


Hi Priyank,

Greetings from PaySense!

We understand that our concerned team has contacted you and your query has been addressed.

Team PaySense

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    PaySense Address
    Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Maharashtra, India - 400054
    View all PaySense contact information