PaySense — loan not disbursed but nach already activated

Address:

Badlapur, 421503

Since, 21 sept. 2019, got msg in my mobile at nght 11 pm that loan amount being disbursed, still today 4 october, i am follwowing up with them, its menatl harrasment with me as money required for medical urgent need, please help me with this, what should do further, below are the snapshot of email sent to them but no resolution till date, nach is already activated so that emi will be deduct without disb any loan?? Please help me.

Dear paysense team,

As i rated online on google play store, you guys promise to disburse within 24 hours but it's gone and no money credited into my account.

Below are the snapshot which were revert from you, its almost 5 days that i got sms that loan money credited into my bank account but still no disbursement made till date, i am following up so long, is this well managed professionalism doing so with your clients? I i applied it for my medical treatment now i need to postpone that i believe that its come till monday but almost one week gone.

Why are you taking so long enough to disburse it, its creating pathetic situation for me and frustrating in nature, i don't have any clue that its will come or not or should i go to other loan agencies cause i aloso signed nach with yours, i don't want to take more burden by taking parallel two loans.

Please resolve it either disbursed it or remove my signed nach from your system otherwise i need to go other suitable option.

Thank you for help
Satyam

Hello paysense team,
Please help with me as app showing that my loan application money disbursed on saturday 21 sept 2019, but still today is monday evening 23, sept 2019 no money credited in my bank account and loan started as in app showning, i already put an email, plz call me or rest disbursed it early. People applied loan for urgent requirement of mkney, as i can't go for another option had no clues what is happening.. Do not have customer call no... Please solve it asap.
Developer response:
Hi satyam, apologies for the delay in the disbursal you will receive the loan amount within 24 hrs into your account, please do let us know if this is delayed and we would surely assist you in it.

Dear pay sense team,

Please help me asap. Can you please call me to update?

Attaching bank statement as no loan amount credited to my account as of now, please change the same in my paysense loan application as its showing disbursement.

Suggest further step i can go? Cause when its taking too much time to disbursement then nothing means to apply for paperless loan, would have applied other agencies.

Do reply over this email that helps me to figure it out.

Thank you for help.
Satyam

David uldear (Paysense)

Sep 23, 4:35 pm ist

Hi,

Apologies for the delay in the disbursal your application is with our concerned team and they are doing the additional verification of your loan and this would take 2 to 3 working days and based on the verification the amount would be disbursed to your account. Please bear with us for some-time and we will try to get done on priority.

Regards,
Team paysense

Satyam rameshchandra yadav

Sep 23, 9:14 am ist

Hello there, i got loan disbursal sms on saturday, 21 september 2019, today is monday, 23 september 2019. Still no money credit showing in my bank account, please help me with this.