[Resolved]  PaySense — Not receiving NOC after foreclosing the loan

Hey Rajesh,

I am requesting NOC for the loan account STPLSC[protected].

I have raised a request to the concerned team to provide the NOC of my closed loan account number_STPLSC[protected] and they asked me to wait for 2-3 working days and after that they will provide you with the NOC letter. That email they sent was on 20 Apr 2022, 5:27PM. After which I sent multiple emails and requested them to contact me via mail or phone just to give me an update regarding my issue but no one is responding at all.

I need that NOC letter on high priority because that document is hampering my further process. Not happy with the service they are providing, apart from providing loan they never did anything which will proved that this PAYSENSE company can claim that they are CUSTOMER CENTRIC or CUSTOMER SERVICE PROVIDING company.

This is the worst experience I’ve ever had.

Thank you
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May 28, 2022
Complaint marked as Resolved 
PaySense customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2022
PaySense Customer Care's response
Hi Vikramjit,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We wish to inform you that our concerned team has contacted you & the query has been addressed.

Regards,
Team PaySense
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