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PaySense Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 577
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Unresolved
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PaySense reviews & complaints page 6

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R
rajendra180188
May 24, 2022
May 28, 2022
This thread was updated on May 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount disbursement very very delay

My loan disbusment delay approx 40 days some amount crdited and balance transfer amount not credited approx 40 days. I am very painfull for this loan i not agree in this process very very bast working process for other banking services....
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A
adivan
from delhi, Delhi
May 22, 2022
May 24, 2022
This thread was updated on May 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and hacking my contact list

Address:delhi
Website:paysense

As i m loan holder of paysense..I not pick up the call of paysense representation as i m in meeting that time...his representative name gulab and his mb is this[protected] hack my wife contact list and harrasing her and his office clerk and director...where it can be written that loan borrower not pick up the call company hack his contact list and calll all the people and ask for money ...As i m fear company hack my account detail also...pls...
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B
Bhaveshmoorjani
May 17, 2022
May 18, 2022
This thread was updated on May 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing for foreclosure and not replying in mails.

Since last 2 days I am continuously mail and requests them about my foreclosure of my loan, but they not responding in any way, not replying in mails and don't know why they are doing this, I sent several requests through their app and messaging them that I want to foreclose my loan but they are not responding....
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S
sdasarir
from Mumbai, Maharashtra
May 13, 2022
May 14, 2022
This thread was updated on May 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure of Loan - Issue with Payment Link

Address:Mumbai

The payment link that they have sent me does not work for the Netbanking option when I select HDFC Bank.
No other payment method can be used because all the rest have a transaction limit of 1 lakh. My debit card too has a transaction limit of 350000.
I requested them to send me the loan account details, so that I can do an RTGS transfer. I already sent them several emails regarding this but no one is replying to my emails.br...
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S
Sufia Shaheen
May 8, 2022
May 10, 2022
This thread was updated on May 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disbursed loan without confirmation

I was speaking to one of their agents named sumaiya. She asked me to provide all the documents and she will keep the loan in hold once I confirm then I will be given the amount I have all her chats and call recording. But she forwarded me the loan amount without confirming....
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N
Narendra Ayyer
Apr 30, 2022
May 2, 2022
This thread was updated on May 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassing

Paysense is charging me late fees from pandemic I said I am in hardship they are not listing just keep on messaging me and harassing,
I said will make a complaint to consumer complaints they said do it they do not fear consumer complaints...
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S
ShaamSR
Apr 29, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
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Harassment and Threatening calls to us and family and friends

I have almost done paying the settlement amount of 40k which they asked me for I tried and made 20k payment last month and asked for some more time to make the balance 20k but continuously they are calling and threatening us and family members and friends too. Because of this my family is scared even to step out of house. Kindly help us please🙏...
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V
Vkrmjt
from Kaithal, Haryana
Apr 25, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving NOC after foreclosing the loan

Hey Rajesh,

I am requesting NOC for the loan account STPLSC[protected].

I have raised a request to the concerned team to provide the NOC of my closed loan account number_STPLSC[protected] and they asked me to wait for 2-3 working days and after that they will provide you with the NOC letter. That email they sent was on 20 Apr 2022, 5:27PM. After which I sent multiple emails and requested them to contact...
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H
Hinatyagi022
Apr 24, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing my friends and family.

Hi
I am Hina Tyagi, had taken a loan & payed almost 13 installment & after that I was not able to make payment.
I had confirmed to them that I would be paying the same & settling my account which they agreed.
Now I have recived a call again from Paysense, some other lady. She started using bad languages & texting me that she would call my contact numbers & harasse those people....
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N
Nimeshk
Apr 23, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam calls & sms

Paysense is calling me everyday even after I didn’t ask for any type of loan, they are sending sms everyday.

I didn’t applied for loan and still they are harassing by calls.

I even tried to contact them via email but no satisfied response

Already sent many emails from my this email address,

nimeshkhatri.[protected]@gmail.com

Receiving calls on my these numbers,
br...
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S
Shantanu Mitra Neogi
Apr 21, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure

Address:India

I have been trying to foreclose my loan in paysense. The executive provided me with the foreclosure amount and payment link. But after paying and even after confirmation message the same is not updated in the app. It's been over one week now. I have already paid a hefty amount to close the loan. I do not understand if paysense is still charging an interest and will deduct an emi. The customer care executive is not replying to my mail regarding...
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V
Vkrmjt
from Kaithal, Haryana
Apr 19, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to foreclose the loan

I was trying to foreclose the loan, but the executive to share me the loan provider details.

Hey, I would like to foreclose my loan and for that, I already contacted paysense team on the 10th of Apr 2022 and raised a request[protected]. An agent named Humera Qureshi told me that it will take 5-7 days for their systems to calculate the exact amount which is remaining. Believing her I waited for 5-7 days and after that, I sent...
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L
leena bharule
Apr 17, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Money deducted from my credit card

I did not take any loan from paysense but still my money got deducted from credit card. I don't understand how....
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N
Nilofar A
Apr 14, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Delay in Disbursement. Frustrated

Hi team i have applied for my second loan in paysense, application got approved on april 6th, was waiting for the disbursement in 48hours which paysense used to promise but that did not happen, sent couple of mails, humera reverted that she has escalated and will get back to me, but after following up couple of times z sent almost20+ mails but no revert, no update at all.. Is this how customer care team works, iam seriously frustrated, never...
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K
karanathwanii
Apr 14, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid entry on Cibil

Address:Mumbai

They have updated late payment on cibil, spoiled my personal information and made multiple enquiries, no customer care number, no response, NOTHING....
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S
Srinath Siddi
Apr 9, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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Paysense - Loan Disbursement not yet Credited into the account

I have got an approval for the loan of Rs.3, 41, 000 & all the kyc procedure has been done on march 31st, They told the loan amount will get credited into the bank account with 48 working hrs but its been more than 7 days since the loan disbursement not yet happened If they don’t have proper loan amount why they gave the approval???

I have been mailing everyday today about the loan disbursement and nothing happened and there...
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R
Rudrani Kanjilal
Apr 5, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment on calls even after making payment

With great disappointment this is to inform you that I have been badly harassed by one of yoir representative Mr Amutharaj Murugesan who tried to imply that I have not made payment and forcefully asked to make the payment once more. I had delayed to make the payment for Feb based on some financial emergency. Instead on making the payment on 5th Feb 2022 I had made the payment on 1st March 2022 with penalty fee for making late payment. Additionally...
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T
Tarun Kumar0204
Mar 31, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery agent harassment

Recovery agents are continuously harassing and torturing me for payment. They are continuously threatening me. Now they started harassing my family members and contacts also....
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G
Gopalakrishna Gangisetty
Mar 28, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
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Total Irresponsible behavior

"Rating is Zero." It is not about the NOC query, and my main worry is that the people that work for Paysense lack basic knowledge and courtesy when dealing with consumers. Paysense services have left me unhappy. No reasonable responses, utter reckless behavior, and we had to contact several times to pay the whole amount and close the loan. In my case, there were delays on your end and no response from Paysense, and the next day, Paysense...
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M
Mangala Divakara
Mar 19, 2022
Mar 26, 2022
This thread was updated on Mar 26, 2022
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Please help me

Address:Koramangala

This to here to bring to your notice that, an online application paysense (Loan application) has given me loan, regularly i use to pay all my emi on time but this month, i haven't paid due to some problem, i requested them for some time, but they hacked my phone and steal all personal contacts from my phone and they called each and every family member and they tortured them with out any un relative aspect and they are not responsible for...
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