PaySense Complaints & Reviews

Paysense has shared my phone contact list to some goons who are using my contacts and abusing them .
I just want to know who has given rights to paysense to extract any contact details and share with third party.

I had written several no of times to paysense but I didn't got any positive reply.

This is not at all good I'm getting calls even after I requested to delete my account and details.

You are not at all taking responsibility I'm getting calls.

I told you before yet I'm getting calls, my fault is that i thought yours is a good website so I thought to take loan but I don't want it anymore I uninstalled it
But I'm too irritated that I'm getting calls even after I told you to delete my number block it .

This is the worst experience I've ever had.

I'm going to raise a complaint.
Only your app is going this things for everything there will be a limit you have crossed all the limits.

Not a single app which I have installed I got calls from them you people are irritating me.

Worst app ever

Due to financial problem and due to delay in coming of stuck money in business I am unable to pay EMIs of the loan.
I am telling the respective call girls that I would pay amount as soon as possible. But they were not listening to us and using bad words and abusing us. Harassing our relatives.
Using bad words on our relatives.

Thanks & Regards
SRIDEVI INTURI

Hi Sir, well this company has been very abusive from day one since i have taken the loan from them, the loan number is [protected], they have been calling my sister day in and day out calling her names abusing her and also saying sun choo apne choor bhai ko bula, this is the language they are using, what kind of family have they been risen what family they belong who cant speak with respect. I dont think RBI has given them such rights. I have already paid 24 month EMI, only 4 is pending.

I'm getting automated calls everyday. I talked with the support team two times they said they will stop but they didn't. I said them i don't want the loan still they calling me it's so annoying.

Please stop calling me paysense

Hi Sir, well this company has been very abusive from day one since i have taken the loan from them, the loan number is [protected], they have been calling my sister day in and day out calling her names abusing her and also saying sun choo apne choor bhai ko bula, this is the language they are using, what kind of family have they been risen what family they belong who cant speak with respect. I dont think RBI has given them such rights to call and speak like this, the number that they have been calling today being abusive, from number which is ([protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected])

I am Smita Teli. I had taken a loan of Rs 100, 000 from you. I paid some EMI. Then I have settled. I have a receipt for it. I have paid online. I haven't received any updates. Avoid when asked. A worker named Komal swears. Now let's just say I don't work there. I don't want to call. Now who will get the answer from me? Tell me the option as soon as possible.

मेरा नाम स्मिता तेली.मैने 100000 का लोन लिया था. उसके EMI भर दिए. मैने[protected] सेटलमेंट कर के बंद किए. इसका स्लिप भी है मेरे पास. आज legal से फोन आ रहा है और बोले कि install ment बाकी है. और मेरे बाकी नंबर पे फोन जा रहे है.

Submitting loan application without my consent. Though I have written mail to [protected]@paysense.com & a sms to the agent who called up, My loan application has been submitted without my consent.

It is really unsafe. I will not recommend to anyone. Kindly value the consumers and do not overpower them with your technology.

I took a loan of 2 Lac from Paysense last year in August 2021. I have paid the loan all throughout. Due to some financial issues, I was unable to pay the loan in June. They have started harassing me. I have the WhatsApp screenshots of their agent whose name is Rishika Singh. The way they were threatening me and the way they were harassing me are on record. I told them that I will pay the whole EMI coming month but they were not at all ready to listen. They threatened to call the HR of my company. I even have the screenshots where the agent clearly told me that she has the number of my HR. The agent even called my parents without my consent and it became a matter of embarrassment for me. Their behavior is rude and threatening. They breached my privacy and my personal life by calling my parents. Kindly look into this matter

I even told them that I get my salary on the 10th of every month. Still they charge me with the penalty

I took loan on Feb 2022 I paid the emi for all month. This month was delay and is not yet over. But these bastards hacked my phone, took all contacts and called to them. Insulted me before everyone.if this is going to continue I will commit suicide. Before that I will write a email, letter to commissioner and cyber crime stated that the reason for my suicide is Paysense team. See we will pay the amount.we didn't run away.because of these works I got depressed and my entire family was insulted

I missed one month EMI due to job loss and they're calling me and all my contacts asking for the amount, if they ask how did they get the number, they say I have given whereas I did not, this is completely illegal to call all my contacts. I just need sometime to settle the loan. Kindly help me through this and file complaint.

They're calling me daily & saying you're eligible for loan

Dear sir r madam hi this is Rahamathulla n p from Bangalore i have availed an paysense loan but some personal issues and due to covid i have not paid the emis only 4emis pending i don't know who given authority to your call centre girls they are repeated ly calling and abusing and demanding a payment .i told them I already told them I can make it on r before 18th previous also i told them same yearly once r twice they are calling and torchering.if the issue continues i need to go and fill the complainant against pls kindly co ordinate and help me

Thank you

Regards
Rahamathulla
[protected]

I've applied for a loan on Thursday 8th June 2022 I'm a long time user of pay sense and have been satisfied with the service but this time it's really frustrating as my application is already approved yet there is no disbursement it has been 5 days I'm out of country for tourism I've mailed them several times with my alternate number also yet no response please do disburse my amount ASAP my name is Aamir Sohel Solkar you can check in your system as well

Hi, I have got loan in 2019.i was paying emi, but during pandemic situation I became jobless and even I got affected with virus. I was responding calls of agents. But, today an lady agent called me and spoke harshly. She even threatened me and called to my relatives/friends and insulted. Paysense higher management please call me. [protected]

72551736 is my loan account number with Paysense. And my 1st emi was on June 5th, 2022 which did not got debited after having sufficient balance and it was showing NACH presented at the bank. And there was no pay option in the app for the same reason as NACH presented to the bank.
I started writing mails and raising complaints in their app as there was no phone customer care of the company. And the issue did not got resolved. On the evening of 10th June a customer care executive sent me a whatsapp message of their account details and asked me to make the payment, which I did immediately within 5min.
Now these guys have not updated that and started putting the late payment charges. How in the hell was I suppose to make the payment without having the payment options. And over and above that you can't even call their customer care because they don't have one. Now also I have no idea what to do? I'll try to contact nodal officer of IDFC bank, because IDFC bank is the one which has disbursed the loan, but not sure if it's going to hell

I want to get a loan of rupees 2lacks but after some family discussion my plan was dropped after that your executive miss rekha miss behaved with me. She said that don’t waste out time next time. Is this the way you are treating your customers. Shame on you and your higher management system

Requested for loan, but its still under review process mode even after 24 hours.. do i have to wait long enough for loan ? theres no update about status of loan.

I pay the EMIs and give them date after that i constantly talk to them but now they are repeatedly calling my contacts and using foul and abusive language . They are calling me too . I am going to court too now . Kindly help