PaySense — related to activation of moratorium without my consent | |
Dear Team, I have requested for the activation of payment link through which i can pay the dues i.e 8196 for this month and you guys have activate moratorium.Would request you to please look into this.Else I will file a complaint in consumer court.This is height of stupidy and uneducated staff members, they dont even read mails.I will not pay a single penny if any interest will be charge.Please tell me how can i make the payment.Mobile No [protected] Was this information helpful? | |
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PaySense customer support has been notified about the posted complaint. May 05, 2020 Updated by Rachit1904 Today I received a call at 11.18 am from Paysense I have already informed to her that I have not requested for moratorium also informed to her that I will not pay a single penny as it was a problem from your side that you have activated moratorium again my loan without my consent.I dont have any problem in making payment today.Please find the screenshot as it is showing 1 EMI due but now allowing me to pay the dues.Attaching screenshot | |
 5 Comments | |
Comments
Hi Team,
Its been more than 12 days now, I have nor received any call from paysence neither i have received any sms/email.Again i would like to inform you that if any interest will be charged i will not pay a single penny as you guys have activated moratorium without my consent.So i am not at all liable to pay anything other than my emi due amount.Please look into this on priority.
Its been more than 12 days now, I have nor received any call from paysence neither i have received any sms/email.Again i would like to inform you that if any interest will be charged i will not pay a single penny as you guys have activated moratorium without my consent.So i am not at all liable to pay anything other than my emi due amount.Please look into this on priority.
Hi Rachit,
We see that our team is working on your case to ensure you get a resolution on your query at the earliest.
We are extremely sorry for the time this is taking.
However, please be assured, we have been working on this on the highest priority & we will get back to you at the earliest.
Regards,
Team PaySense
We see that our team is working on your case to ensure you get a resolution on your query at the earliest.
We are extremely sorry for the time this is taking.
However, please be assured, we have been working on this on the highest priority & we will get back to you at the earliest.
Regards,
Team PaySense
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Sincere apologies for the inconvenience caused to you.
We request you to help us with your registered email Id so that we can look into the issue raised by you.
Awaiting your details.
Regards,
Team PaySense
Today I received a call at 11.18 am from Paysense I have already informed to her that I have not requested for moratorium also informed to her that I will not pay a single penny as it was a problem from your side that you have activated moratorium again my loan without my consent.I dont have any problem in making payment today.Please find the screenshot as it is showing 1 EMI due but now allowing me to pay the dues.