PaySense — Unethical Behaviour

vijay936609

Oct 31, 2020

Address: Jai Villa, Dev Shakti, 49, Tilak Rd, Navyug Colony, Santacruz West, Mumbai, Maharashtra 400054

Website: www.gopaysense.com

Hi Team,

Paysense multiple executives calling and threatening to my friends and family members to clear my loan amount where I am coordinating and answering for their calls. Already we were hospitalised due covid positive and physically and mentally not fit. Because of paysense call, we lost our credibility within family and group. I have written multiple emails to paysense team to respond to my emails to confirm on those threatening calls details, I haven't received any response and also I want to send a legal notice or file defamation case against the paysense bank.

Want to understand how to proceed with this.

Regards,
Vijay

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Comments

gopaysense

from Mumbai, Maharashtra

Nov 2, 2020

Hi Vijay,

We are extremely sorry for all the inconvenience caused to you.

We hope for your speedy recovery!

Sorry to know about the calls from PaySense. We are unable to identify your details here. Could you please share your registered email Id here so that we can escalate the issue to the concerned team at the earliest.

Regards,
Team PaySense

vijay936609's [Complaint's author] reply, Nov 25, 2020

Hi Team,

These my registered email id "[email protected]". Also I want to confirm that again getting threatening calls to my family and relatives from Paysense. Last time itself I was mentally tortured by this kind of activity and again started this month also. I am proceeding with legal advice and proceeding accordingly.

Regards,
Vijay

gopaysense

from Mumbai, Maharashtra

Nov 25, 2020

Hi Vijay,

Greetings from PaySense!

We have forwarded your details with relevant team. They shall connect with you in next 48 working hours.

Regards,
Team PaySense