Paytm — Amount Debited from account but not Credited in to wallet

SIr,
I sudhakar mahapatra through online transferred Rs200/- to PAYTM on 30/04/2016 from my IOB Account. The transaction ID showed in my account is PAYTM-[protected][protected]@955899. But the amount credit in wallet formation neither received mail or message to mobile no till date.
Please do the needful get credited the amount in wallet or refund the same.
thanking you.
yours sincerely
s mahapatra
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May 14, 2016
Updated by sudhakar mahapatra
How many days generally take to resolve the issues.so that i can remind if necessary.
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