[Resolved] Paytm — amount debited from bank account

Dilip Kumar

from Mumbai, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh

I was trying to book a ticket from irctc on 24th oct. 2018 (Transaction i'd [protected]), at the time of payment through the paytm wallet, 430.42 rs has been deducted from my account but the amount not received by irctc from my paytm wallet and my ticket is not booked. I am in regular touch with paytm care, after lots of calls and messages, they aren't refunding my amount.

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Nov 2, 2018

Complaint marked as Resolved

Just received the amount 430.42 in my bank account of IOB through paytm.

Oct 26, 2018

Updated by Dilip Kumar I was trying to book a ticket from IRCTC on 24th Oct. 2018 (Transaction I'd [protected]), at the time of payment through the Paytm wallet, 430.42 rs has been deducted from my account but the amount not received by IRCTC from my Paytm wallet and my ticket is not booked. I am in regular touch with Paytm care, after lots of calls and messages, they aren't refunding my amount.

Oct 27, 2018

Updated by Dilip Kumar One message received from Paytm, s end on 26th Oct. 2018

Hi, your payment under order id [protected] was unsuccessful as we did not receive any response from your bank for the final confirmation. As a result of which, the refund has been initiated towards your source bank account on 26th October 2018. The refund reference number for the same is[protected]. It may take upto 14 working days for the amount to reflect in your bank account. In case of any delay, please reach out to your bank customer care stating the RRN and seek further assistance. Thanks.