Paytm — amount not refunded to my account since 5.11.2014

Address:

New Delhi, Delhi

i recharged a reliance net connect with Rs 1500/- 05.11.2014, but it didnot got thru and got a message that the amount is lying in may wallet. again subsequently i tried to reuse the amount from the paytm wallet and it didnot got thru. the TICKET NO[protected], and got a mail from tarun on 11.11.2014 saying that the amount is refunded to my paytm wallet. I send mail to you to refund the amount to my credit card account on 09th, 11th, 15th, and on 21st of November 2014 to refund the amount to my credit card account without further delay. But no reply from your end till now. Response awaited.