Paytm — balance got deducted but google play redeem code was not provided to to recharge google play store.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

My name is masood hasan and my registered mobile number is +91-[protected] and email id is [protected]@gmail.com.
I used my paytm wallet balance (Rs 150) to get a google play redeem code to recharge my google play store account on 05th july, 2017. Transaction was not successful in next two hours. So, i cancelled the order and my balance was refunded to the paytm wallet. Next day my balance got deducted. I called customer care. But, they are just raising complaint again and again. They are neither providing me google play redeem code nor refunding my balance. Please do something. Thanks!
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Jul 17, 2017
Sabhaya Harshil's response
Paytm otp password not to be send my paytm number
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Not received otp on my patym number plz check
Dear Sir/Mam,

I want to change my registered mobile number.

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