Paytm — Bosch washing machine

Address:	Bangalore, Karnataka, 560017
Website:	www.Paytm.com

Booked a Bosch washing machine vide paytm order [protected] on 21/2/16 with EDD ON 26/2/16, and received the order confirmation and despatch details.
Keep on following from 25 Feb, as the budget inline, repeatedly paytm replied within 48hrs will be delivered.

Till 2 March the same words repeated.
On 3 March they told order cancelled and money re-funded, if you want, book now with the new price, where the price increased by 2k,

What is the confirmation even against new order I will get the machine.

Saying money refunded but wallet statement doesn't reflect the same

Why paytm knowingly holding my 31k ?

and after 12 days saying take back the money, where the budget has increased the price of the item

If not possible to deliver why the order confirmation and the despatch details,

Even on a single day paytm saying product despatched back from Chennai to Delhi and rec'd, it clearly shows the item not at all despatched

Only they are using my money as their capital for the days

Whereas I am paying interest with processing charge for the paid amount

If contacted no proper response