Paytm — Cashback amount not received and No response from Company

Address:Bangalore, Karnataka

Please see below complaint raised on 2st April. I have not received any update from the company for the email sent. Rashmi Patil2, Apr 21, 13:51: Hi PaytmTeam, I have placed an order via “Purplle.com” on 15th April 2015 using my Paytm Wallet. The order details are as below. As per the Purplle Website offer I was supposed to get 20% cashback amount into my paytm wallet for this order. I haven’t received the amount until now and when I raised the issue with Purplle.com team they informed that I need to contact Paytm Team to get the amount if in case I don’t get the amount within 48hrs of placing the order. Hope you will be able to help me with this issue. Paytm Number used for placing order: [protected] Order Number: [protected] Order Date: 15th April Order Amount: Rs. 596/- Cashback amount expected: Rs. 118/- Kindly do the needful. Please reach out to me on Mob: [protected] for any information required to address this concern. Thanks, Rashmi Patil [protected]
Was this information helpful?
No (0)
Yes (0)
May 07, 2015
Updated by rashmip1987
No update on the complaint yet. Have written multiple emails to Paytm Customer care but no response from them. It seems that Paytm is cheating the customers with false claims.
Complaint comments 

Comments

No update on the complaint yet. Have written multiple emails to Paytm Customer care but no response from them. It seems that Paytm is cheating the customers with false claims.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information