Paytm — Cashback for movie ticket

Address:

Bulandshahr, Uttar Pradesh

While i was booking ticket on bookmyshow i got a notification that i will get 25% cash back bt i didn't get the cashback. It's my humble req to take a action as much fast as much possible. I need money urgently. I want to go for a movie today and i am a regular user of paytm and this kind of disturbance may lead to some saviour problems becoz i was expecting the cash back will come soon