Paytm — Charged delhi metro card for rs. 500/-, vide order id :[protected], but not charged.

Address:110092
Website:paytm.com

Dear sir.
I charged my delhi metro cardfo rs. 500/-, vide order id :[protected], on 10.04.2016, but the same has not been not charged, when i checked on the metro charge machine today. I had no sufficient amount to travel so i had to go back home to fetch the amount.
So pls. Explain and compensate accordingly, otherwise legal action will follow
Hence take notice

Ashok k. Batta
[protected]
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My transaction always failed I am unlabe to doo transaction
My issue is recharge not sucessful or refund payment. and detail is (Rs.62
and Date :[protected] AND (Rs.62 and Date :[protected].

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