[Resolved]  Paytm.com — Payment failed on 21st may 2016 at 10.03 pm through paytm (cesc bill payment)

Address:	Kolkata, West Bengal, 700094
Website:	PAYTM.COM

On 21st may 2016 at about 10.03pm payment through paytm.com failed amount was rs 2680 debited from axis bank sreenagar kolkata branch but amount was not credited to my account no - [protected] of the said bank. A mail was sent to paytm in response to which they instructed us to submit pdf format of the bank statement. This pdf statement was sent to paytm on 31st may 2016 but they have not yet credited the amount of rs 2680 to my specified savings bank account from which the amount was debited. Prior to this communication we communicated the paytm site through several mail and by phone calls but telephonic communication was failed from their side as they have not responded.