Paytm — Customer Service is pathetic. Very bad service at all.

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Paytm.com

I have my PayTm account "[protected]@gmail.com", Unfortunately my registered no. with this account was disconnected. I requested to PayTM to change my no. with my account. I gave my all bank statements according to PayTM policy. I just wanted to update my new no. so I could login to my own account. I sent 18 E-mails to PayTM however did not get proper response. After 8 days they replied that it will take some more time. I was surprised that, How a no. update request can take up-to 10 days. Even a murder case can be solved in 10 days but Paytm is not able to change my no. to my own account in this period. I request to VIJAY SHEKHAR SHARMA to hire better customer service agents.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Very bad service provided by PayTm

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20037
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information