Paytm — Delay in delivery of goods

Address:New Delhi, Delhi

I booked a Bacca Bucci Brown Green Hill High Ankle Boots from Paytm at 21:22:16 on 13th April 2015. The estimated time of delivery promised to me was 19th April 2015 but I have not recieved my boots yet. I wrote at [protected]@paytm.com regarding the same and then i got a reply stating that "There was some issue at merchant end". On that mail also delivery date was not mentioned. Then I again sent 3 mails to know the status of my order but I did not recieve any reply from [protected]@paytm.com. I tried calling them on [protected] but the call never connected to the agent. It was always busy. My order number is[protected]. Please help me out with the same. My email id is [protected]@gmail.com. Regards, Jatin Sikka
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hallo,


I was ordered Product through PayTm On 13 of Aug, when I was ordered its shown as delivery date 21 of Aug, I didn't get this product on that day.


After that I sent a mail to paytm customer care they changed that delivvery date to 23rd of Aug. for that date also i didnt get my product. Again i sent mail to paytm again i got a mail its saying that product will be delivery with in 72 hours.


My order Number: [protected], Kindly help me to get this Product. Balaji [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information