Paytm — Delay in order delivery

Address:Pune, Maharashtra, 411061
Website:paytm.com

Hi Team,

I have placed a order on 19-oct-2015 for shopping a facial massager with order Id: [protected].
Expected date for delivery was 26-oct-2015, but order still not delivered, i had mailed them about my order status. They said that your order is shipped by India Post and gave me tracking id: EW[protected]IN for tracking my order, but i am unable to track my order. So i have again mailed them, they told that your issue has been resolved now you can track the order. But i am still unable to track the order.
and most importantly, they have also not provide cancel link for cancellation of order so i am unable to cancel the order.

So who is responsible for this inconvenience.

Please suggest resolution of this issue.
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To be very honest, Paytm is not a good experience foe me as well. I ordered a TV on 16th Oct, 2015. According to Paytm, It was supposed to be delivered on 24th Oct, 2015. But I am still waiting for the product to be delivered.

We shall actually create a Facebook page to spread awareness. #Paytm mat karo!!

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