Paytm — Delay services & worthless customer support

Address:Gautam Buddh Nagar, Uttar Pradesh, 110096
Website:paytm.com

[protected] Forwarded message[protected] From: Akshat Vashishtha Date: Wed, Oct 21, 2015 at 1:19 PM Subject: Fwd: [Paytm Care] Re: Hi Team, I had really bad experience with paytm and i would suggest everyone not to do shopping from PayTM. cause i have not got my order on time... To: Harinder Takhar Hello Harinder, This is what your company is doing... no response till yet. i am fed up now and going to file a case by mentioning your name in that file.. Thanks & Regards, Akshat Vashishtha [protected] Forwarded message[protected] From: Akshat Vashishtha Date: Tue, Oct 20, 2015 at 5:33 PM Subject: Re: [Paytm Care] Re: Hi Team, I had really bad experience with paytm and i would suggest everyone not to do shopping from PayTM. cause i have not got my order on time... To: PayTM Customer Care I just only wants to know when will I get that watch??? On Tue, Oct 20, 2015 at 1:16 PM, wrote: Regarding your experience with Paytm Ticket #[protected]: Hi Team, I had really bad experience with paytm and i would suggest everyone not to do shopping from PayTM. cause i have not got my order on time. order nu- [protected] not at all happy :( -- Regards Akshat Vashishtha.. Vikas Jatav, Oct 20, 13:16: Hello Akshat, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number [protected]. Sorry for the inconvenience caused. We've escalated your issue to concerned team and will revert you on the same asap. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." Akshat Vashishtha, Oct 20, 11:00: Still I am waiting for my order. Is there anyone who will support, I think customer support is suppose to help the customer however its seems Paytm doesn't know the meaning of Support. due to this only other website are getting more customer than paytm. not at all satisfies... i think i would have done this order from other website. Sachin1, Oct 19, 12:06: Hello Akshat, Thank you for placing an Order # with Paytm. Please be aware that your order is ready for transit and can't be cancelled now. However, if you still do not wish to continue with the order, please do not accept the product at the time of delivery. The refused product will be returned to the seller. On confirmation of returned delivery by the seller, your amount will be refunded to your Paytm wallet. Please let us know if you have any more queries. Happy to help! Paytm Care Disclaimer:- ""Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.""" Akshat Vashishtha, Oct 19, 11:42: Paytm listen i am going file a case cause i am not at all happy with the services you have provided.. you know this is my birthday gift with attached feeling of my friend and it is still pending to be delivered hence future i would request you deliver it by today only or make it cancel. Even though i haven't receive my cashback yet. Order ID : [protected] Product : Fastrack watch Feedback : you need to work on your customer service or contact us. Need to improve your quality. i have called on your given number on website.. nobody is responding there. remember - if the particular order will be canceled by you than i want my money to be refunded in to my bank account not into paytm wallet. very bad experience at the time of my first order. Prashant Kumar2 IE, Oct 17, 20:33: Hello Jyoti, Thank you for placing Order # [protected] with Paytm. We are sorry to hear that you have not received the order yet. The seller was unable to ship the order yet because of some constraints. We have taken this up with them and the logistics partners and have asked them to expedite the shipping process. You will receive the product shipment confirmation soon. If the shipping doesn’t happen, we will process the order refund. Additionally, we would like to share that we will go ahead & penalize the concerned seller on his ratings for not shipping your product(s) on time. Should you need any further assistance, let me know. Happy to help! Paytm Care Disclaimer:- ""Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.""" Akshat Vashishtha, Oct 17, 18:06: Hi Team, I had really bad experience with paytm and i would suggest everyone not to do shopping from PayTM. cause i have not got my order on time. order nu- [protected] not at all happy :( -- Regards Akshat Vashishtha.. This email is a service from Paytm Care. Message-Id:1X4OGMGOD1_5625f13b3e59d_189d3fdc0cacd32051819c_sprut -- Regards Akshat Vashishtha.. -- Regards Akshat Vashishtha.. -- Regards Akshat Vashishtha.. i have written so many mails to them but there is no positive response which i have got from paytm and i am a fool who is still waiting for this product...
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