Paytm — Delivered different item | Refund ASAP - Order no# [protected]

Address:

New Delhi, Delhi

I ordered [Godrej 18GQ3 1.5 Ton 3 Star Window AC] with order no# [protected] on Paytm but i received a different model no (GWC 18 GU 3 WOT instead of Godrej 18GQ3 ) and also received completely damage item from Paytm/Seller EMPIRE ELECTRONIC 1-1/22, Sector-16 Rohini Delhi-110085. As per Paytm Return Policy - "Seller will either accept returns or replace the product within a 7 days from date of delivery of the item only in the case of damaged, defective or wrong products received. Orders once placed, cannot be cancelled. Please contact our customer care for assistance on returns and replacements." After return 9 days ago my product in not pickup by Paytm. Its very cheater/worst site. I have return my products on Paytm same day of delivery date (9 days ago) but i did not received any help-full response from paytm customer care. I leave many emails and massage to paytm team but there no any response by paytm. From last 9 days i face this problem. Paytm is very worst shopping site i never purchase any products from paytm and i suggest to all my friends also never purchase any products from PAYTM. Sanjay Lalawat [protected] Order no# [protected]