Paytm — delivered stone instead of samsung phone worth Rs.11800.

I HAD ORDERED A SAMSUNG PHONE WORTH 11, 800RS AND WHAT I GOT WAS A GRANITE SLAB.I WAS SHOCKED WHEN I SAW THIS AND REGISTERED A COMPLAINT BY EMAIL AS THEY ARE NOT ACCESIBLE BY PHONE.THERE WAS ALSO A COLUMN TO ENTER MY FONE NO IF I WANTED THEM TO CONTACT ME URGENTLY.SO ENTERED MY NO AND I WAS ASSURED THAT SOMEONE WOULD CALL ME IN AN HOURS TIME.3HOURS HAVE PASSED SINCE THEN AND I AM YET TO RECIEVE ANYCALL.ANYWAY I HAVE LOST THE TRUST AND CONFIDENCE IN THEM AND HAVE DECIDED NOT TO DEAL WITH THEM IN FUTURE.