Paytm — Duplicate product received order no[protected]

Address:

Surat, Gujarat

I have given order to paytm dated 28-june-2015 for NIKE shoes, since i recceived this product im continuesly contacting paytm that this is Fake product as there is no SKU number on Box.I called CC no and mailed atleast 10 times but no clarification was done. Finally i requested them to take return this product which they agreed.But since last two months they are not taking back.i have received 5 calls from courier company for reverse pick up but they never came.last week i received mail from Paytm that my reverse pickup is cancelled and i have cancelled this reverse pickup which is absolutely fraud and paytm cant poove this. I have been so much pained mentally and physically by this company. Please suggest how to take necessary action against this company to compensate me. Regards Avinash mehta