Paytm — ebay refunded amount not reflecting in bank account or pay wallet

Address:

415409

Dear sir,

I had made payment of rs.45990/- on 25/05/2018 to ebay through paytm wallet for mobile purchase.

Ebay cancelled my order on 26/05/2018 and refund my amount rs.45990/- on 29th may 2018, but, till date the said refunded amount is not credited in my bank account or paytm wallet.

Many times i called and sent mails to ebay and paytm, ebay said that"they refunded rs.45990/- on 29th may 2018 to your original payment mode" but, they not provided the valid proof of refund and paytm said that "the amount is not received from ebay, transaction was failed"

Exchange mails to received from paytm to ebay and ebay to paytm., but, again and again paytm tell me "contact ebay" and ebay tell me "contact paytm". No one can give valid reason or take necessary action to clear my refund request.

Sir, please guide me what to do regarding my refund of rs.45990/-

I have all the call recordings and mails received and sent from ebay and paytm.

Bajirao vilas mohite