Paytm — Either arrange for installation or take the product back and refund my money

Address:

Dharwad, Karnataka

I have purchased a new Eureka Forbes Water purifier from Paytm on[protected] ORDER NO. [protected]. As per description given on Paytm, the installation and demo will be done by Eureka forbes representative free of cost. For installation and demo, I have registered a request on[protected]. The request number is 92459954. Nobody is coming for installation and demo. Daily I am calling Eureka forbes at [protected]. I emailed the situation to paytm at [protected]@paytm.com but instead of resolving the problem, they advised me to call at [protected]. Now after getting money, they are not bothering about customer. Instead I could have purchased the product from local store. Please either arrange for installation or take the product back and refund my money. On the website it is mentioned that the seller will accept return within 7 days but no return button appeared on paytm website to file for return. Address at which service required Ashok N Grampurohit Narayan Building, Jawoor Layout, Near Venkatesh Colony, Hubli Bengeri, Hubli, Karnataka 580023 +91 [protected]