Paytm — embezzlement of cash backs by paytm

Address:

Gautam Buddh Nagar, Uttar Pradesh

Paytm is embezzling the cash backs of customers by not acknowledging the transaction done by them.
I usually shops with grofers and paytm promptly advertise about cash backs at the payment stage.

When a payment is done, it is accounted automatically by paytm and when second payment is done cash back is credited to the customers account.

To embezzle the cash backs paytm has devised a novel way of not acknowledging the transactions and even deny the material on record.

I am enclosing the screen shots of transactions to confirm their modus operandi & will lie to inform all the persons dealing with paytm.

1) be very cautious when they offer a cash backs after a number of transactions, because in this way they cheat the customers by not recording the transactions and getting full benefits for transactions done by the customer.

2) they are fully aware that if they embezzle 200/- 400/- rs per customer no one will followup for payment and even if someone follows up they will not pay despite all the efforts of the customer.

3) they make the process of cash backs quite tough by involving a lot of technicalities and even if you do the transaction perfectly right they frustrate you by giving illogical and foolish replies

I am attaching screen shots to prove my point and how i have been cheated by them.

I did my first transaction on 20/1/19 rs 2015/-on grofers with a preplanned strategy to manipulate the cash back they did not accounted it in the offer.

My second transaction on 21/1/19 for rs 2009/- was accounted by them as my 1st and they asked me to complete one more transaction for above rs 2000/-.

Despite my sustained followup i am unable to get the cashback.