Paytm — haven't received money | |||
I paid 1032.79 for orders placed on clubfactory(order no: SO[protected]and due to some reasons I cancelled it before it is shipped. I got a message that money has been refunded to my original payment account from club factory and it's been more than 15 days. I haven't received the money to my original payment account (Paytm). I have called Paytm customer care and they asked me to contact club factory. They also said if club factory refunds the amount they would refund it. I contacted club factory for more than 5 times they are saying that money is refunded . What to do now?Please solve my issue. Was this information helpful? | |||
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 3 Comments | |||
Comments
Dear, I have checked, we have returned refund to your original payment channel, and the ref id is :885c6fd1-05c6-455d-a00e-5817c95b5c91, refund id is 20181230111212801300168452217639920. Please check your bank statement around 30 Dec.
My product was taken back no 19 december 2018 and till now i haven't got the refund for the product . they are saying that the product was not given to the courier boy.
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