Paytm — Incorrect tracking details

Address:	411002
Website:	paytm.com

I ordered fossil es3435 women's analog watchfossil es3435 women's analog watch with
Awb no.[protected]
Order no - [protected]
From registered mail id [protected]@gmail.com

When i tried tracking my product its showed me "delivery failed on 30 may 16 reason : - cid - consignee not available", where as i did not received any phone nor any msg regarding this. Then i called paytm customer care where a female assured me that my product will be delivered within 42 hr - 72 hr, now when i tried tracking again its shows me "available for rto due to - orc - customer rejected - cancelled by customer" and "rto in-transit".

From day i booked this product i did not received a single message about the product, i kept tracking it from app or web, what kind of service is this, and top of it now it shows i rejected the product and its way back to warehouse. How is it possible, now paytm will return me the money and again i have to sit and do all the process of booking it all again, im really not feel to sit and do all this bull.