Paytm — kyc verification | |||||
My query reference numbers are :[protected], 46169922, 45841991. My account number is +91-[protected]. I'm very sorry to say that your paytm customer care really sucks. I'm really annoyed to see that there is no response for my paytm kyc verification. I'm writing this e-mail with great frustration. At the outset, i've detailed my issues with paytm so far. All services were good except this kyc verification. I've placed the request 2 months ago for the kyc verification. I was told, i'll be getting the call within 24 to 48 hours. After a week, a guy called vasanth (+91-[protected]) called me to fix an appointment on one saturday. He didnt turn up that day and when i called him, he told he left paytm and some other person will be contacting me for this. As expected, no one called. I waited for one more month and used my usual 20, 000 limit for transactions. I tried nearby kyc points to submit my documents and verifications. Surprisingly all the merchants told that they cant do the kyc verification. Then raised a ticket on my app on 14th december 2017. I received a call from the lady ([protected]). She told my appointment is fixed on 15th december. Again, no one turned up or called. After a while i received a message stating that my appointment is fixed for 23rd december. I waited at my house for the verification. No one turned up. I called the lady again and again. She was not attending the calls on purpose / nor it was switched off sometimes. I'm also using your fastag service, but unfortunately, this also stopped due to the transaction limit. I'm really pizzed off at this. When i ask my friends, its on the contrary where the executives called and verified within a week. I dont know what the hell happened to my account? To my surprise, when i call the customer, there is no option for this kyc verification only. I dont know why. I felt dejected and humiliated by this kind of non-responsive service from paytm - one of india's leading comany. I request you to look into this issue at the earliest and provide me a solution within a week, or else i'll be closing my account and use other services for fastag, tez, phone pay etc. I even tried calling your number, but still no response. This is my last try and i will got consumer court for all this humiliation happened for me. Looking forward to hearing from you at the earliest. — Thanks and regards Vishnuvardan Was this information helpful? | |||||
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My paytm Account is on my telephone Number [protected]. For the past one week, I am not able to use the money available in the account. Temporarily unavailable message is coming. No response for my mail dated[protected].It is too bad to keep my money and preventing me to use it. Kindly restore my account immediately.
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Dear SBI UPI User, your account is debited INR 1000.0 on Date[protected]:35:15 PM by UPI Ref No[protected].