Paytm — Less amount posted as per plan.

Dear Sir, I recharge my Reliance GSM mobile No. [protected] for Rs. 220/- on dt.27.06.2015 vide order no. #[protected] at 10.04.54 AM. In your website it was clearly indicated that, in recharge of Rs.220/- an amount of Rs.240/- will be posted to Reliance GSM prepaid.(in Browse plans of Reliance GSM Orissa). I selected Rs.220/- to recharge my Reliance prepaid mobile [protected], which was successfully recharged, but Rs.190/- was posted to my account instead of Rs.240/-. I therefore request you to refund me Rs. 50/- to my wallet account, to which I am entitled to get back. This was my complaint lodge on Jul 5, 2015 bearing Ticket No. #[protected] before Paytm. It was answered as follow:- Nimmi, Jul 11, 14:46: Hi Brajaraj, We are extremely sorry for the inconvenience caused to you. We are forwarding your issue to the concerned team. Unfortunately, it will take some more time: 24 to 48 hours. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Team Paytm Till date no action has been taken by Team Paytm.