Paytm — Login Not working

Address:

Bangalore, Karnataka

Since Tuesday 25th nov 14, my account has blocked - i want to know on what reason
1000/- amount paid was not credited into my wallet account.
Paytm Care Reply is very irritating and negligence reasons. For every mail, they will reply after 24hrs or next day.
Their is no customer care no for any urgency.[protected] is citi bank number updated in the web.
More than 10days, still my purchases has not been delivered.