Paytm — Lost my money by paying electric bills through paytm for cesc calcutta

Address:

Kolkata, West Bengal

I paid 3 electricity bills of cesc (Calcutta electric supply
Corporation), kolkata from your website on 31st july 2014. The due date
Of those bills are 5th august 2014. Three bills with consumer nos. Are
Given below :- [protected] - rs. 1880 [protected] - rs. 1270 [protected]
- rs. 270 while paying it was written that it will take upto 2 working
Days to consider the amount paid in their accounts. From that time
Onwards am waiting and waiting, my due date got over.. I wrote before to
You about this issue that i called cesc calcutta, visited them also but
They haven't received the payment yet, they told me. One of the
Operator of paytm told me that my electricity bill has been paid. But
Their was no information in the cesc calcutta, also i didn't got any
Information. Now tell me what will i do?? Its being 15 days from my
Paying date still the bill has not been paid, the amount also got
Debited from bank (State bank of india). The amount is not small. Total
Its near upto rs. 3000. Which i dont know where it is. Please tell me
What will i do now?? Cesc calcutta have not got any payments till now (
15 days passed) and i also didnt got any refund or anything else..
Please with utmost urgency i request you please look into this matter.
Where is my money then?? Please whether process it for paying or refund
It please. I request you. Am recharging through paytm from very long
Time but never faced this type of issue. With utmost trust and seeing
Easy bill payment options and convenience i always trusted paytm and
Recharged or paid my bills through your website. But now what will i
Do?/ please i request you please do something about my money. The order
Ids are[protected],[protected],[protected]. Paytm care representative
Constantly telling the consumer nos. As mobilenumber. Those are not
Mobile nos those are consumer nos of electricity bills which i paid
Through your website and those are not recharged thosebills have been
Paid through ur website. Those bills are for cesc calcutta ( calcutta
Electric supply corporation). I have asked cesc they told me they didnt
Got any kind of payment. They are telling me again to pay those bills.
Now what will i do?? I have paid bill for about rs 3000, the money go
Debited and now i don't know where is the money?? I complained several
Times to paytm care but nothing happened. Then whom will i trust ??
Please look into this matter. Its quite urgent atleast for me. I want my
Money.Please. Paytm always telling the same line checked with cesc and
They confirmed them. I am repeatedly telling that am residing in
Calcutta and i paid bill for cesc calcutta . In your website their is
Also another cesc named cesc mysore. So whether you checked it right or
Wrong?? Cesc has send me notice that u havent paid my bill and my
Electric supply will be disconnected. Now tell me what will i do?? My rs
3000 totally lost.. U didnt bother also to look into my request
Urgently...What will i do now?? They are telling they havent got any
Payment and my connection will be disconnected. I also have that
Notice.. I dont know where is my money then?? U didnt helped me and i
Totally lost my money recharging from your website. Now only god can
Help me. I also have sent them my disconnection notice. Please i beg you
Please return my money. I dont have so much money that i will just let
It go.. For god's sake please return my money if some minimum courtesy
You have. My life's biggest mistake was trusting paytm for paying bills.
Today i visited cesc calcutta they told me clearly that we do not have
Any relations with paytm website and you have paid there at your own
Risk. They didn't got any kind of payment and they literally in a harsh
Voice told me that your line will be disconnected if you dont pay the
Previous amount and also this month's amount which total comes to rs.
6110. Now tell me what disaster has paytm done with me?? My hard earned
Money got totally lost and now they are playing the same radio saying
Bill paid etc. Please save me. Please read the whole complain. If there
Is an option of attachment i would have surely send you the notice
Regarding disconnection. Help me.