I have paid my MGL bill through your site, but a mail have come from ur side that the transaction is undefined .So i wan to knw what exactly you meant by undefined.the transaction was done on MAY 01 2014
my order number is : #[protected]
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
We have checked and got to know that it was a successful transaction on our system. If you still have not received the confirmation, you should coordinate it with the service provider with operator reference no. MPTM[protected].
Should you require any other assistance, please send us an email at [protected]@paytm.com.
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We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
We have checked and got to know that it was a successful transaction on our system. If you still have not received the confirmation, you should coordinate it with the service provider with operator reference no. MPTM[protected].
Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care