Paytm Mobile Solutions — amount not credited in gtpl

Address:

Jamnagar, Gujarat, 361008

I wanted to inform you that i had paid the bill of my gtpl brodband on 15.02.19 at 15:24 pm for rs. 4865.24/- from my hdfc bank credit card.

It got deducted from my credit card account but it didnt got credited to gtpl brodband accont.

On asked from hdfc call centre they informed that the money (4865.24/-) has been debited here and it must be lying with paytm as it has not been transferred gtpl brodband bill payment account.

My transaction id is paytmapp1118554.