Paytm Mobile Solutions — bill not pay

Address:

Ludhiana, Punjab, 141401

I am done the airtel mobile bill payment through my paytm wallet number [protected] of rs 5000 on 05/09/2018 at 6.58 pm but payment is deduct in my wallet and payment is showing processing not credit in my airtel bill [protected] and no cancel option is shown. I request you please cancel this order and refund my rs 5000 balance in my paytm wallet.